What types of complaints are appropriate?
The USSTRATCOM Inspector General (IG) accepts administrative complaints that indicate wrongdoing by a person assigned to USSTRATCOM or a subordinate unit. There must be a demonstrable violation of a standard (instruction, directive, regulation, etc.) to constitute an investigable allegation. The IG also provides assistance to USSTRATCOM personnel to resolve issues so the individual can focus on the assigned mission. If you are not sure your concern is a reportable matter, you may contact the IG office for advice and/or assistance.
If the request for assistance involves a 55th Wing office, program or person, please report the violation to the 55th Wing IG. Issues involving a different command, service, agency, etc. should be addressed to their respective IG office or the Department of Defense Hotline.
The IG does not accept complaints for which other grievance or appeal channels established by law, rule, or regulation, provide a remedy or redress of adverse actions. Examples and appropriate resolution paths are listed here.
Who may file IG complaints?
Anyone may file any IG complaint. It is, however, always best for the actual affected individual or person who witnessed the alleged wrongdoing to file the complaint. Many matters are not appropriate for an IG complaint and should be addressed through appropriate channels (see paragraph above).
When are IG complaints appropriate?
Individuals should attempt to resolve FWA issues and personal complaints at the lowest possible level by using command channels before elevating them to the next higher level or to the IG. Further, complaints must be promptly filed within IG, command, or other grievance channels. Complaints more than 60 days from the date of occurrence may be dismissed, unless there are extenuating circumstances or special USSTRATCOM interests to justify an investigation. Remember, the sooner a complaint is filed, the better the chances are to resolve the matter.
What information should I include?
You should provide factual and relevant information related to the issue or complaint, preferably by completing (and signing) a DD Form 2949, Joint Inspector General Action Request (available at the link below). However, if you do not have immediate access to a DD Form 2949, you can simply prepare a letter and mail (or fax) it to the appropriate IG. Complaint letters should be signed, legible (preferably typed) and reproducible. They should include your rank/grade, name, USSTRATCOM organization, home and duty addresses and phone numbers (commercial and DSN), and, if active duty, your social security number.
List your allegation(s) briefly; however, be specific and avoid broad generalizations. For example, do not write, "My supervisor is a poor manager and abuses his subordinates." Instead, provide the name/rank of the specific person(s) you believe have done something wrong. Cite the specific instance(s) of wrongdoing. For example, state "On 2 Dec 98, Major John P. Jones, Commander, 308 MS, Johnson AFB, directed SrA Glen Allen and A1C Teresa Anderson to wash his POV." Briefly describe the circumstances surrounding the alleged incident. Multiple allegations must be clearly delineated so they can be easily recognized. Ensure you clearly express a violation of law, regulation, directive or policy in each allegation.
When you file an IG complaint you are making an official statement; therefore, you are subject to punitive action if you intentionally make false statements. When you sign a DD Form 2949, you are signing a statement that says, "Those who knowingly and intentionally provide false statements in this complaint are subject to potential punitive and administrative actions (UCMJ Art. 107; 18 U.S.C. 1001). "
Also, filing an IG complaint will not normally delay or prevent completion of command actions such as reassignment, retirement, discharge, nonjudicial punishment, etc. IGs do not have the authority to place individuals on administrative hold; that authority rests with commanders and your Service's personnel center.
How do I submit my complaint to the USSTRATCOM IG?
Please save* a copy of DD Form 2949. Once completed, click the "Submit Form Via Email to U.S. Strategic Command IG" button at the bottom of the form.
*Please note that the form will not save and submit your request if you attempt to send it from the linked site. You must save it to your computer first.
Alternatively, you may mail to:
U.S. Strategic Command
ATTN: Inspector General (J005)
900 SAC Blvd STE N3.162
Offutt AFB, NE 68113
STRATCOM IG HOTLINE: (402) 912-3228 (DSN 912)